Data Protection

Privacy Policy — DHK77 is fully committed to protecting your information

At DHK77, your personal information is our top priority. This Privacy Policy clearly outlines what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026

Our Commitment

We never sell your data to third parties. Your privacy matters to us more than business.

How We Keep Your Data Safe

A quick overview of DHK77's core privacy & data protection principles

SSL Encryption

All your data is protected with 256-bit SSL encryption — bank-grade security that keeps your information completely safe.

No Sale of Data

Dhk77 never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.

KYC Verification Security

Documents submitted for identity verification are stored with the highest level of security and can only be accessed by authorised personnel.

Secure Data Storage

Our servers follow internationally recognised security protocols. Regular security audits are carried out to ensure your data remains protected at all times.

Your Controls

You can view, update, or request deletion of your information at any time. Your data belongs to you.

Cookie Transparency

We are fully transparent about which cookies we use and why. You can update your cookie preferences at any time.

01

Introduction

Welcome to dhk77. This Privacy Policy describes in detail what information we collect about you when you use our website and mobile application, how we use that information, and how we keep it secure.

Welcome to dhk77 — a trusted online betting platform committed to providing a safe and enjoyable gaming experience for users in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities, and we have put in place the highest technical and policy-level safeguards to ensure your privacy.

This Privacy Policy applies to all DHK77 services, products, and platforms. By using our platform, you agree to the terms outlined in this policy. If you do not agree with any part of this policy, please refrain from using our services.

Key Points: DHK77 never sells your personal data to third parties. Your information is used solely to operate and improve our services.

02

What Information We Collect

DHK77 collects various types of information to create and manage your account and deliver our services. We only collect what is strictly necessary to operate the platform.

Personal Identification Information:

  • Full name and date of birth
  • National ID number or passport number
  • Email Address & Mobile Number
  • Current Address

Financial Information:

  • Mobile banking number (Mobile Pay, Nagad, Rocket)
  • Transaction History & Amounts
  • Deposit and withdrawal records

Technical Information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Login times and activity logs
  • Cookies and session data

Gaming Activity:

  • Betting history and preferences
  • Play Time & Frequency
  • Win & Loss Records
Identity Information Financial Information Device Information Gaming Data Location
03

How We Use Your Data

Dhk77 uses your data only for specific, legitimate purposes. We never use your information unnecessarily or without authorisation.

Purpose of Use Data Used Legal Basis
Account Creation & Management Identity & Contact Information Contractual Requirements
KYC Verification Process ID & Address Documents Legal Obligations
Financial Transaction Processing Payment & Banking Information Contractual Requirements
Fraud Prevention IP, Device & Transaction Logs Legitimate Interest
Promotions & Bonus Offers Gaming Activity & Preferences Consent
Service Improvement & Analytics Usage Patterns & Feedback Legitimate Interest
Customer Support Communication & Complaint History Contractual Requirements

We analyze your gaming data to promote responsible gaming. If we detect signs of excessive betting, we will proactively reach out to offer support.

04

Data Sharing & Third Parties

DHK77 never sells your personal data. However, in certain limited situations, sharing information with our trusted partners may be necessary:

  • Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket — only the information required to complete a transaction is shared.
  • Identity Verification Services: Documents are shared with a licensed verification provider for the KYC process.
  • Cybersecurity Partners: We work with security agencies to detect and prevent fraud.
  • Legal Authorities: Information may be disclosed to relevant authorities when required by court order, government directive, or legal obligation.

All of our third-party partners comply with international data protection standards and are bound by the terms of DHK77's Privacy Policy.

Important: dhk77 never shares your data with advertisers, data brokers, or unrelated third parties.

05

Cookie Policy

Dhk77 uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser.

Cookies we use:

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and other settings.
  • Analytics Cookies: To monitor website usage and improve our services. You can turn these off at any time.
  • Marketing Cookies: To show you promotional offers relevant to your interests. This operates on the basis of your consent.

You can manage cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause some features to not work properly.

06

Data Retention Period

Dhk77 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For the duration the account is active and up to 5 years after closure.
  • Financial transaction records: 7 years as required by legal obligations.
  • KYC documents: Up to 5 years after account closure.
  • Gaming logs and betting history: 3 years.
  • Cookie Data: Up to 1 year (session cookies are deleted when the browser is closed).
  • Support Contact: 2 years after last contact.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

07

Your Rights

As a DHK77 user, you have the following rights over your personal data:

Right to Access

You have the right to know and access what personal data we hold about you. Upon request, we will respond within 30 days.

Right to Rectification

If any of your information is inaccurate or outdated, you can request a correction and we will update it promptly.

Right to Erasure

Under certain circumstances, you can request that your data be deleted. However, some information may need to be retained due to legal obligations.

Right to Restrict Processing

You can request that we limit or stop processing your data under certain circumstances.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Withdraw Consent

Where data is processed on the basis of consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us support@dhk77.bet Contact us by email.

08

Children's Privacy

DHK77's services are intended for adults aged 18 and above only. We do not knowingly collect any information from minors.

Age is verified at registration. If an underage account is detected, it is immediately closed and all associated data is deleted.

A Note for Parents: If your child has accidentally registered on this platform, please contact us immediately at support@dhk77.bet. We will close the account promptly.

09

Security Measures

DHK77 uses industry-standard security technologies to protect your data. The key components of our security infrastructure are:

  • TLS/SSL Encryption: All website and app communications are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Firewall Protection: Robust firewall systems to prevent unauthorized access.
  • Regular Security Audits: Regular system audits conducted by independent security experts.
  • Data Backup: Secure, encrypted backups to ensure your data is never lost.
  • Access Control: Only authorized personnel can access user information.

In the event of a data breach, we will notify affected users within 72 hours and take immediate steps to address the situation.

10

Policy Updates

DHK77 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following channels:

  • A notification will be sent to your registered email address.
  • A pop-up notification will appear when you log in to the platform.
  • The date of the latest update will be displayed at the top of this page.

Continued use of dhk77 after any changes takes effect will be considered acceptance of the updated policy. For significant changes, however, we will seek your explicit consent.

11

Contact

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please get in touch with us:

  • Email: support@dhk77.bet
  • Help Center: Visit Help Center
  • Live Chat: Log in to the platform and reach us directly via live chat

Our privacy team is available 24/7. We typically respond within 24–48 hours.

Data Protection Requests: To request access to, correction of, or deletion of your data support@dhk77.betSend us an email with the subject line "Privacy Request".

DHK77 — A Safe & Trusted Platform

Your Privacy is Protected — Join Now

Your data is completely secure with DHK77. Open a free account today and enjoy a safe betting experience.

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